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Understanding Your Client's Financial Psychology

Topic

Psychology of Financial Planning

Program ID

303330

Hours

1

Format

Self-Study / Recorded webinar

Complexity

Intermediate

Description

This self-study program consisting of a recorded webinar is taught by Dr. Brad Klontz, CFP® & Dr. Charles Chaffin leading experts in the fields of financial psychology & behavioral finance. It introduces a model for helping financial planners understand their client’s financial psychology and how they can improve the effectiveness of their financial planning services. Specifically, it covers the following content areas: a) financial instincts and cognitive biases, b) ways to combat instant gratification, c) how past financial experience impact a client’s financial plan, d) how client’s money beliefs impact the financial planning process, and e) how the financial planner’s attitudes, values, and biases impact the financial planning process.

Learning Objectives

Participants will be able to describe 3 cognitive biases and how they impact financial planning. Participants will be able to describe how a client’s past financial experiences impact their current money beliefs and financial behaviors. Participants will be able to describe several techniques for helping clients combat instant gratification and other self-defeating financial behaviors.