CE Sponsors upload course completion reports to CFP® professional accounts within 14 days of a program's completion, using the online CE Attendance Reporting Profile available in their CE Sponsor accounts. Detailed instructions regarding submission of a completion report are outlined below.
Recorded Webinar: Introduction to CFP Board's New CE Attendance Reporting
Recently, the CFP Board Continuing Education Department conducted a webinar focusing on the 5-step process for CE Attendance Reporting. In this recorded webinar, Matthew Hughes, CFP Board Continuing Education Administrator, introduces CFP Board’s new CE Attendance Reporting tool. During the webinar he:
- Shares details about the April 13 deployment;
- Reviews steps for uploading attendance reports directly to CFP® professional accounts; and
- Answers audience questions from attendees about the new tool and processes.
If you have any questions about the new CFP Board CE Attendance Reporting process, please contact Matthew Hughes, CFP Board Continuing Education Administrator, at mhughes@cfpboard.org.
CE Attendance Reporting Profile
Your attendance reporting profile provides you immediate access to a summary of attendance records uploaded since the online process went live. Attendance reports submitted before March 29, 2017 are not viewable in the profile. Here is a summary of data available in your profile view:
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Batch ID
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The Batch ID is automatically assigned when an attendance report file is uploaded and accepted by the system. Batch ID numbers will be sequential after the first upload is processed.
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Latest Upload Date
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Represents the most recent date of a file or Fixed file upload.
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Latest File Name
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Represents the most recent file uploaded; if a Fix is uploaded, the original file name will be overwritten
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Results
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Provides an accounting of successful records uploaded as well as processing errors; updates with every file upload
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Manage
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Provides link to Upload Fixes as long as there are processing errors in the batch
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About the Attendance Reporting Template
It is critical that the data be entered into the template properly. This means each column is properly formatted and the information in that column is correct. Here is a summary of how each column within the template is formatted.
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CFP Program ID
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Date Individual Completed
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Last 4 Digits Attendee SSN
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Attendee CFP Board ID
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Attendee Last Name
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Attendee First Name
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Attendee Middle Name
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Numeric-6 Digits
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MM/DD/YYYY
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Numeric-4 Digits
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Numeric
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Alpha
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Alpha
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Alpha
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Required
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Required
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SSN and/or CFP Board ID Required
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Required
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Required
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Not Required
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Not Required
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Processing Error Codes and their Meaning
Attendee Not Identified: This occurs more frequently for records without a valid CFP Board ID. The system was not able to make a match using the last 4 digits of the SSN and the attendee last name.
Invalid CFP Program ID: Generally indicates a typo in this data field. Check to ensure your program ID numbers are correctly entered.
Program Completion Date Outside Active Window: Programs are active based on the application date; all programs expire 12/31. Typically, this error will appear if the completion date is before the application date or after the 12/31 expiration date. Frist double check the completion dates. If they are correct, contact CFP Board, at CESponsor@cfpboard.org, to initiate a fix to the problem.
Attendance Reporting Audits
CFP Board staff will routinely audit the attendance reporting process. We want to ensure two things: first, that the 14-day upload requirement is being met on a regular basis; second, that processing errors are being addressed within five (5) business days of the original upload date.
If a CE Sponsor is regularly behind on one or both processes, CFP Board will take steps to remedy the problem. These steps will include but not be limited to a review and summary of most common problems with recommended solutions, one-on-one training in using the system, and/or review of attendance collection procedures. If the problem persists over a period of three or more months, this could lead to revocation of CE Sponsor privileges with no refund of fees.
Questions?
Contact CFP Board's Continuing Education Staff directly at cesponsor@cfpboard.org.