Page 1 of 1 , 2 Items in Total
28882 – Anonymous Case History
Decision: Letter of Admonition
Keyword(s): Diligence; Employer Policy Violation; Misrepresentation
Standard(s) Violated: Article Article 3(a); 6.5; 5.1; 4.4
Matter Type(s): Customer Complaint; Client Dissatisfaction
Decision Date: 06/01/2014
Summary:

Whether a CFP® professional (“Respondent”) violated CFP Board’s Standards of Professional Conduct when he 1) executed a trade for a client at a later time and date than the client original requested; 2) misstated to the client his firm’s policy on management fees charged on cash balances; 3) directed his assistant to falsely state on a membership renewal application that he had no customer complaints within the last five years when he did; and 4) accepting a trade for a client via email.


30628 – Anonymous Case History
Decision: Suspension
Keyword(s): Failure to Respond to CFP Board; Misrepresentation; Professionalism; Diligence; Suitability; Fiduciary Duty; Client's Best Interest
Standard(s) Violated: Article 4.5; Article 3(b); Article 3(f); 701; 400-3; 4.4; 300-1; 202; 2.1; 1.4
Matter Type(s): Customer Complaint; Complaint to CFP Board
Decision Date: 02/01/2019
Summary:

Whether a CFP® professional violated CFP Board’s Standards of Professional Conduct when he repeatedly and over the course of time failed to act in the interest of his client because he: (a) did not provide the client with the financial planning services outlined in the Financial Planning Agreement; (b) failed to schedule annual portfolio reviews with a client to consider whether her current holdings matched her current priorities; and (c) failed to update the client’s portfolio based upon her changed circumstances after she lost her job, became ill, and grew increasingly closer to retirement.


Page 1 of 1 , 2 Items in Total