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24137 – Anonymous Case History
Decision: Letter of Admonition
Keyword(s): Fraud Related to Professional Activity; Customer Complaints; Professionalism; Client's Best Interest
Standard(s) Violated: Article 4.4; 2.1; 6.5; 4.5; 1.4
Matter Type(s): Civil Court
Decision Date: 12/06/2013
Summary: Whether a CFP® professional (“Respondent”) violated CFP Board’s Standards of Professional Conduct when he: 1) obtained approval for a commission increase on a 401K plan from a company executive who did not normally approve such changes; and 2) recommended that officers of the company transfer management of their personal assets to Respondent’s new firm without disclosing that they would incur surrender charges.

30628 – Anonymous Case History
Decision: Suspension
Keyword(s): Failure to Respond to CFP Board; Misrepresentation; Professionalism; Diligence; Suitability; Fiduciary Duty; Client's Best Interest
Standard(s) Violated: Article 4.5; Article 3(b); Article 3(f); 701; 400-3; 4.4; 300-1; 202; 2.1; 1.4
Matter Type(s): Customer Complaint; Complaint to CFP Board
Decision Date: 02/01/2019
Summary:

Whether a CFP® professional violated CFP Board’s Standards of Professional Conduct when he repeatedly and over the course of time failed to act in the interest of his client because he: (a) did not provide the client with the financial planning services outlined in the Financial Planning Agreement; (b) failed to schedule annual portfolio reviews with a client to consider whether her current holdings matched her current priorities; and (c) failed to update the client’s portfolio based upon her changed circumstances after she lost her job, became ill, and grew increasingly closer to retirement.


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